Frequently Asked Questions

Our FAQ page has the answers to a few of the questions we hear from our customers the most. If you don't see the answer to your question below, head to our Contact page to drop us a line or give us a call today!
Where is KCV Trailer Rentals located?
KCV Trailer Rentals office is located at 127 Pleasant Hill Road, Scarborough, ME 04074 on the second floor, to the Right.

Our storage facility is located at the end of Rigby Rd, Scarborough, ME 04074

What are the office hours?
Monday-Thursday, 8:30 AM to 4 PM
Friday, 8:30 AM to 1 PM

What are the access hours?
Access your unit 24/7.

Am I required to store long-term?
No, we provide flexible month-to-month lease options. Store with us short or long-term.
How do I pay my storage bill?
Initial payments can be made online, over the phone, or in person by Credit Card, Debit Card, or ACH. Autopay is available when using any of these payment methods. Subsequent payments can be made by Check/Money Order if you prefer.

What documentation do I need to rent a unit?
A valid form of government-issued ID such as driver’s license, passport, or state ID.

What items am I not allowed to store?
Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

What security features do you offer?
Our facility is under 24-hour video surveillance.